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Emotional Intelligence Training

Team conflicts cost 2.8 hours per employee per week. Toxic culture is the #1 reason people quit — 10x stronger than salary. This emotional intelligence training gives your team practical tools: emotion recognition, empathy, and conflict management — through real workplace scenarios in 2 sessions.

Conflicts cost 2.8 h/week per employee. EQ training: emotion recognition, empathy, de-escalation. Two 2-hour sessions with practice on your real situations.

4
hours of practice
2
sessions with break
5
EQ techniques
2+2
hours, week between

Why emotional intelligence is a business skill

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Conflicts kill productivity

According to CPP Global, employees spend an average of 2.8 hours per week on conflicts — $359 billion in lost productivity annually. In remote teams, the problem intensifies: no nonverbal cues, messages read in "the wrong tone."

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Toxic culture is the #1 reason people quit

MIT Sloan: toxic culture is the top predictor of attrition, 10x stronger than salary. People don't leave jobs — they leave managers who can't give feedback or manage emotions.

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AI replaces hard skills — EQ stays human

Automation takes routine. What remains for humans — negotiations, leadership, client relations, conflict management. WEF projects 26% growth in EQ demand by 2030.

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Recognizing emotions — yours and others'

  • Plutchik's emotion model: from basic to complex
  • Practice: micro-expressions, tone of voice, context in messages
  • Exercise: 'reaction tracker' — tracking triggers
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Empathy and active listening

  • Three types of empathy: cognitive, emotional, compassionate
  • Role-plays based on participants' work situations
  • Active listening techniques for managers and negotiations
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Conflict management

  • Thomas-Kilmann's 5 strategies: when each one works
  • Practice: analyzing participants' real conflict situations
  • De-escalation tools: from tension to resolution

Emotional Intelligence: The Skill That Defines Team Effectiveness

Emotional intelligence (EQ) is the ability to recognize emotions, understand their impact on behavior, and use this information for effective interaction. According to TalentSmart, 90% of top performers have high EQ. At the same time, Hay Group research shows teams with high emotional intelligence demonstrate 20% higher productivity.

As automation and AI grow, hard skills depreciate — routine tasks go to algorithms. Emotional intelligence, on the contrary, grows more valuable: negotiations, leadership, client relations, conflict management — all remain human territory. WEF projects 26% growth in EQ demand by 2030.

EdUnit's emotional intelligence training uses a two-session format (2 + 2 hours, one week between sessions). Session 1: emotion recognition, triggers, self-diagnosis. A week of practice. Session 2: empathy, active listening, conflict management. This format is significantly more effective than single-day workshops for building lasting skills.

Learning Outcomes

  • Skill of recognizing emotions — yours and colleagues' — in work situations
  • Active listening and empathic communication techniques (pairs well with our feedback culture training)
  • Conflict management and decision-making strategies (Thomas-Kilmann's 5 models)
  • De-escalation tools for tense situations

Emotional intelligence in team management

Leaders with high EQ resolve conflicts 40% more effectively (Consortium for Research on Emotional Intelligence). The training provides specific tools: Plutchik's model for emotion recognition, three types of empathy, Thomas-Kilmann's five strategies. A week of practice between sessions reinforces skills in real work situations.

Why a two-session format works better than a one-day workshop

Research shows 70% of one-day training content is forgotten within 24 hours. The "2 + 2 hours with a week of practice" format solves this. Participants apply tools between sessions, keep a reaction tracker, and in session two, analyze real experience. Skills form through action, not lectures.

Give your team the skills AI can't replace

Who this training is for

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Leaders

Challenge

Team burning out, simmering conflicts, feedback doesn't land. People leave 'because of the atmosphere'

Solution

Tools for managing team emotions, de-escalating conflicts, and creating a healthy environment

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Teams & Departments

Challenge

Remote work killed informal communication. Messages read in "the wrong tone," misunderstandings grow

Solution

Shared language for discussing emotions at work. Empathy and active listening skills

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HR & L&D

Challenge

Turnover rising, exit interviews show "toxic culture," but unclear what to do

Solution

Measurable training: two-session format with practice between meetings. Results visible in a week

Vitaly Genarov

Vitaly Genarov

Trainer, CEO EdUnit

Founder of EdUnit, facilitator. HSE University graduate (philosophy). Ex-Director of Educational Intensives at University 20.35, worked with 75+ universities. Conducts emotional intelligence and communication trainings for corporate teams. Speaker at 10+ conferences.

How the training works

1

Session 1: Awareness

2 hours

Emotion recognition, Plutchik's model, emotional triggers. Self-diagnosis exercises.

2

Practice Between Sessions

1 week

Reaction tracker, observing reactions. Assignment: apply techniques in real situations.

3

Session 2: Application

2 hours

Empathy, active listening, conflict management. Role-plays based on participants' situations.

Delivery formats

Corporate Training

Private session for your team. Role-plays based on real company situations. Separate focus for managers.

👥 8-20 people
⏱️ 2 x 2 hours (week between sessions)
📋 Zoom or in-person, cameras on

Open Training

Mixed group. Cross-industry experience sharing. Safe practice space.

👥 10-20 people
⏱️ 2 x 2 hours (week between sessions)
📋 Zoom, camera, microphone

Pricing

Education & NGO

from $300
≈ €276
  • 2 sessions of 2 hours for a group up to 20
  • Role-plays and interactive exercises
  • Materials and checklists
  • EdUnit certificate
Discuss Training

Business

from $750
≈ €690
  • 2 sessions of 2 hours for a group up to 20
  • Customized to your company's situations
  • Separate focus for managers
  • Materials, checklists, recording
  • Post-training support
Discuss Training

Open training

$25
≈ €23
  • Individual participation in an open group
  • 2 sessions of 2 hours with practice
  • Role-plays and interactive exercises
  • Materials and checklists
Join the waitlist

Prices are indicative. Final cost confirmed in contract.

FAQ

Why EQ training if it's an 'innate quality'?
EQ is a trainable skill. TalentSmart research shows 90% of top performers have high EQ, and it can be developed. The two-session format with practice between meetings builds new habits, not just delivers theory.
How does this impact business results?
According to CPP Global, conflicts cost companies 2.8 hours per employee per week. MIT Sloan showed toxic culture is the top reason people quit (10x stronger than salary). EQ training reduces conflicts, improves feedback, and lowers turnover.
Is it suitable for remote teams?
Especially for them. Remote teams lose nonverbal cues — message tone gets misread, misunderstandings grow. Training runs in Zoom with cameras on, role-plays adapted for online format.
Why two sessions instead of one?
A week of practice between sessions. Participants keep a reaction tracker, apply techniques in real situations. In session 2, we analyze what worked and what didn't. Skill forms through repetition, not through a lecture.
Is a certificate issued?
Yes, an EdUnit certificate. Please note: EdUnit does not hold an educational license, so the certificate is not an official professional development credential.

Give your team the skills AI can't replace

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